Pre-orders & Shipping
Freight
Enjoy FREE shipping for all orders over AU$79.00 or AU$10.00 standard shipping Australia-wide for a lesser order value.
Christmas Shipping
Our freight partners have provided the below recommended sending dates to provide the best chance of your purchases arriving in time for Christmas. Items sent after these dates will be delivered as quickly as possible but may not arrive until after Christmas:
- Within VIC: 19th December 2023
- To NSW/ACT/QLD/SA/TAS: 19th December 2023
- To WA: 15th December 2023
- To NT: 15th December 2023
Please note our office/warehouse will be closed from Saturday 23rd December 2023 to Monday 1st January 2024 and will resume normal trading hours from Tuesday 2nd January 2024. All online orders placed between 23rd December and 1st January will be shipped the week commencing Tuesday 2nd January 2024.
Pre-orders
Pre-orders allow you to pay for an item you want ahead of its release day. Any products that are available for pre-order will include information in the product description regarding the estimated future date that the orders will be shipped. Once products are ready to be sent, orders will be dispatched by our nominated courier and you will receive notification via email with a tracking number provided.
Note products can be pre-ordered, but please remember that they cannot ship until stock arrives and this can be difficult to estimate accurately at times. Freight delays can and do occur and these are out of our control. We will keep you updated on the status of your pre-order and any changes to release date if they do occur.
Any orders that contain a pre-order product will be held until the pre-order product becomes available and then all products in the order will be dispatched together in the one shipment.
Shipping
The gummi team aims to process all orders as soon as possible. Please note that during peak dispatch times and sale periods, delivery timeframes may be extended. Please contact us should you have any queries or concerns regarding your shipping.
All orders will be dispatched by our nominated courier selected on the day of order processing. We offer standard tracked shipping within Australia which typically arrives within 2-5 business days, depending upon the destination the parcel is being delivered to.
Once your order is dispatched you will receive a tracking number provided by our nominated courier.
Please ensure all address details are entered correctly to your order as once the goods are dispatched the delivery of the goods is your responsibility.
Please note for international shipments the Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be. Your order can be tracked here.